When Doug Mokoid boasts of strides Atlantic City Electric is making in modernizing its energy grid, he’s thinking of more than the expected.
For Mokoid, the utility’s regional president, the expected might include a utility’s reliability for customers — especially at a time in history when they can order a bar of soap online and have it on their doorstep later that day.
“My wife was a big fan of Amazon Prime and I was a holdout on it; but, now, when I order a package, I want it at home right away, like everyone else,” he said. “Customer expectations across the board are rising. We want to meet that challenge, too.”
Under the umbrella of utility modernization for Mokoid also lies other accomplishments: community workforce development, working with diverse suppliers, embracing new technology and renewable energy initiatives. Read More from Roi-NJ.